FAQ
What are Dosies?
Dosies are dissolvable supplement strips designed to fit into real life. Each pack contains 30 strips, and each strip is a single dose — use up to a maximum of 1 strip a day unless your product's instructions say otherwise. Strips are manufactured in India and dissolve directly without water.
How do I use a strip?
Place one strip on your tongue and let it dissolve. No water needed. Do not exceed the suggested use listed on your product page, and consult a healthcare provider before use if you are pregnant, nursing, taking medication, or have a medical condition.
Are Dosies FDA approved?
Dosies are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Where do you ship?
We currently ship within the United States only, excluding Alaska and Hawaii. We are unable to ship to international addresses, APO/FPO addresses, or freight forwarders at this time.
How long does shipping take?
Orders are typically processed within 2-5 business days, with transit taking an additional 3-7 business days. You'll receive a tracking link by email as soon as your order ships. Please double check your shipping address at checkout — we are not responsible for orders sent to an incorrectly entered address.
My tracking shows my package as lost, stolen, or damaged. What do I do?
Contact our support team at support@getdosies.com and we'll work with you to resolve it. See our full Shipping Policy for details.
Can I manage or cancel my subscription?
Yes. Subscriptions ship automatically on your chosen recurring schedule, and you can skip, reschedule, or cancel an upcoming shipment any time from your account.
What is your return policy?
We accept returns within 30 days of delivery. Products must be unopened and sealed in their original packaging. Approved returns of unopened, non-defective products are issued as store credit.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery for a full refund or replacement.
How do I start a return or refund?
Email support@getdosies.com with your order number and reason for the return. Approved refunds are processed within 10 business days. See our full Return & Refund Policy for the complete list of non-returnable items and terms.
Who do I contact with other questions?
Reach our support team any time through our Contact page or by emailing support@getdosies.com.